At Made My Order, customer satisfaction is our priority. Please read our Return & Refund Policy carefully before placing an order.
Returns
Due to the nature of beauty, skincare, hair care, nail products, and makeup kits, we do not accept returns once the product is delivered, for hygiene and safety reasons.
Damaged or Wrong Products
If you receive:
- A damaged product
- A defective product
- An incorrect item
Please contact us within 48 hours of delivery with:
- Order ID
- Unboxing video/images
- Product photos
Refunds
- Approved refunds will be processed within 7–10 business days
- Refunds will be credited to the original payment method
- Shipping charges are non-refundable
Non-Refundable Items
- Opened or used products
- Products damaged due to customer misuse
- Sale or discounted items
📧 Email: info@mademyorder.com
📞 Phone: +91 7778824885